Returns & Exchanges
At SWFT, we stand by the performance of our gear. If your equipment doesn't meet your expectations, we offer a 30-day window for hassle-free returns or exchanges on all unused items.
Initiate Your Request
Log into our online portal with your order number and email to select the items you wish to return or exchange.
Prepare the Gear
Ensure all items are in their original packaging with tags attached, and include a copy of your packing slip inside the box.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your returned gear, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing